Privacy Policy Overview

Who we are

Effective Date: 11/15/2023

Suggested text: Our website address is: https://kingsmall.co.ke.

Thank you for choosing Kings Mall. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information, including but not limited to:

  1. Contact Information: Such as your name, email address, and phone number.
  2. Payment Information: When you make a purchase, we collect payment details.
  3. Shipping Information: Your address for order delivery.
  4. Account Information: If you create an account with us, we store your login credentials.
  5. Usage Data: Information about how you interact with our website or services.

How We Use Your Information

We use the collected information for various purposes, including:

  1. Order Processing: To fulfill and manage purchases you make.
  2. Customer Service: To assist you with inquiries, returns, and other customer service matters.
  3. Communication: To send you updates, newsletters, and marketing communications.
  4. Improvements: To enhance our products, services, and website based on your feedback and usage patterns.
  5. Legal Compliance: To comply with applicable laws and regulations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

  1. Service Providers: We may share information with third-party service providers who assist us in operating our website or conducting our business.
  2. Legal Requirements: We may disclose your information when required by law or in response to lawful requests by public authorities.

Your Choices

You can manage your information and communication preferences by:

  1. Account Settings: If you have an account with us, you can update your information through your account settings.
  2. Unsubscribe: You can unsubscribe from marketing communications by following the instructions in the emails we send.

Security

We take appropriate measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@kingsmall.co.ke or call us at 0716804862.

Kings Mall reserves the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically for changes.